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I paid, but after 11 hours still no access !!

posted in General Support
Sunday, July 15 2012, 11:20 AM
Hello admin, i paid over 11 hours ago but still no access.
You write all goes automatically ?
Well, that doesnt seem to work.

I entered the username babylon.
Do fix my access or i will open dispute at paypal.
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Accepted Answer

Sunday, July 15 2012, 11:41 AM - #permalink
Yes all goes automatically, but if you do not activate your account, your membership is not activated. This is not my fault.

I manually activated your account now

mario westphal babylon Club Member

Why don't your read all the information ?
Why did you not activate your account ?
You would not have this " problem " if you did as requested 11 hours ago, right ?
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Responses (6)
  • Accepted Answer

    Sunday, July 15 2012, 01:45 PM - #permalink
    Access is given, BUT you have to activate your account.

    I am discussing this further, if you have any support issue related to the extension, please open a new question.
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    ______________________________________________________________________________________________________________
    If your question has been answered, please mark it as resolved so others may find solutions ;)
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  • Accepted Answer

    Sunday, July 15 2012, 01:43 PM - #permalink
    -1
    Thats not an attitude problem , im simply saying...if you dont deliver then i want my money back, simple..
    You didnt reply to my mail at so that says enough i guess.
    I think everybody would feel the same, if you pay for something and it comes with website access then you should make sure access is given.
    No trust me on this, i dont care that your a developer at god knows how many sites....
    But a bit cocky attitude isnt the way to great customers.
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  • Accepted Answer

    Sunday, July 15 2012, 01:32 PM - #permalink
    I think the attitude problem is here, and so far,you have made 2 threats, but I can overlook that

    Do fix my access or i will open dispute at paypal.
    Like
    ______________________________________________________________________________________________________________
    If your question has been answered, please mark it as resolved so others may find solutions ;)
    If you use any of our extensions, please consider making a review on the http://extensions.joomla.org/extensions/owner/Mustaq-S"> Joomla! Extensions Directory
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  • Accepted Answer

    Sunday, July 15 2012, 01:23 PM - #permalink
    -1
    Well your right, there is no point in debating this.
    Im sure the plugin will do great, but i do find your attitude towards me as a client could do a lot better...
    Dont get me wrong but i do smell a little bit of arrogance...and why is that?
    If the plugin works great then it will get a good review on JED, but your attitude will be included as well.
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  • Accepted Answer

    Sunday, July 15 2012, 12:52 PM - #permalink
    and i say there is, how should i activate something if im not aware of anything....?
    Do explain that...
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  • Accepted Answer

    Sunday, July 15 2012, 12:04 PM - #permalink
    Well you're wrong......
    The only mail i received came from paypal that i paid you.
    After that no other mail was received.
    So its your system that seems to have a problem...so dont blame me....
    And no, you're not in spamfolder......
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