SUBSCRIPTION

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SUBSCRIPTION

posted in Non Support

Saturday, March 24 2012, 07:39 AM

bostjan

Hi it is already more then 10 days when i payed subscription for supercontacts for zoo and my status is still pending. ??

bostjan
bostjan@lampic.si

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Accepted Answer

mustaq
Saturday, March 24 2012, 07:58 AM - #permalink
0

10 days ? You should have asked earlier

The Process is like this;
1. Susbcribe
2. Register or Login to the site
3. Directed to PayPal
4. Paypal returns result of transaction
5. You have to activate your account >> no email >> look in Spam Box and contact us immediately to investigate .

What is your PayPal transactions ID

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mustaq
Saturday, March 24 2012, 08:03 AM - #permalink
0

As far as I can see, you Memberships was already active,

Super Contact for ZOO 3 USD12.99 17.03.2012 (07:24:40) 17.06.2012 (07:24:40) Active Status

Where do you see this Pending message ?

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bostjan
Saturday, March 24 2012, 08:07 AM - #permalink
0

# Membership Started Expires Status
1 Super Contact for ZOO 3 17.03.2012 (07:24:40) 17.06.2012 (07:24:40) Active

You have 1 pending transactions. They will be accepted once payment completes.
# Transaction Date Price Gateway Status
1 New purchase 12.03.2012 (14:07:36) USD12.99 PayPal pending

I can not download the extension

This is transaction :

Web Accept Payment Sent (Unique Transaction ID #9TH77817C8960421A)

Mar 17, 2012Payment To Herdboy Web Design Completed ...-$12.99 USD

Regards

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Accepted Answer

bostjan
Saturday, March 24 2012, 08:09 AM - #permalink
0

Sorry no it is working

Regards

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mustaq
Saturday, March 24 2012, 08:24 AM - #permalink
0

Can you access this link ?

http://www.herdboy.com/club-downloads/category/super-contact-for-zoo-3

You did have one Failed transaction and one successful transaction , means you subscribed once and it failed then you subscribed again and it was successful .

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mustaq
Saturday, March 24 2012, 08:58 AM - #permalink
0

Can you give some feedback please ?

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Accepted Answer

bostjan
Saturday, March 24 2012, 01:43 PM - #permalink
0

Hi,

Now i can access the download page.I have tried to install but there is an error

JInstaller::install: File '/home/paltan01/domains/lampic.si/public_html/tmp/install_4f6d857a7f1ca/SuperContactPro_2.5.6_For_ZOO2.5_J1.5/media/applications' does not exist.

Regards

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Accepted Answer

mustaq
Saturday, March 24 2012, 03:19 PM - #permalink
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There was an incorrect installer file in the package that was downloaded, it is fixed now, please download again the package for Joomla 1.5 and install it .

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